Privacy Policy
Last Updated: January 2026
What This Covers
This policy explains how we handle your information when you visit matterx.com.au. It applies to this website only — use of MatterX products is covered by separate agreements.
What We Collect
When you contact us or request a demo:
- Name, email address, phone number
- Company or firm name
- Your message or enquiry details
Automatically when you browse:
- Pages visited and time spent
- Browser type and device
- General location (country/region from IP address)
How We Use It
- To respond to your enquiries
- To schedule demonstrations
- To improve our website
- To send updates about MatterX (only if you opt in)
Who We Share It With
DataChef365
Our Australian Microsoft Partner. When you request a demo or consultation, we share your contact details with DataChef365 so they can respond to your enquiry.
Analytics providers
We use analytics tools to understand how visitors use our website. This data is aggregated and does not identify you personally.
We do not sell your information.
Cookies
We use cookies for website functionality and analytics. You can control cookies through your browser settings. Disabling cookies may affect some website features.
Your Rights
Under Australian privacy law, you can:
- Access the information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us via the contact page on this website.
Marketing Emails
If you subscribe to updates, you can unsubscribe anytime using the link in any email.
Updates
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Questions or Complaints
Contact us via matterx.com.au/contact.
If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
MatterX is delivered through certified Microsoft Partners. Product and service engagements are governed by separate terms.